Alliance Medical Center highlights Rocio Duran as an emerging Latinx leader with a seven-year history helping to expand quality patient care to our local community. She is currently the Operations Manager helping maintain the operational efficiency and quality of all clinic services, which plays a central role in maintaining safe and clinical staff workflows at all four AMC site locations.
Having a Latinx background, Rocio understands the needs of the Latinx community and works with all supporting staff members to enhance patient care needs.
She helped develop a quality-based teamcare model that enables all clinical staff to provide individualized attention and clinical support to our patients, 70% of whom identify as Latinx.
She’s also helped maintain Alliance’s Patient Centered Medical Home, which is a care delivery model that is coordinated to work around patient-specific needs with a specialized medical team, including but not limited to: physicians, medical assistants, nurses and member service representatives.